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Contact us

Contact us

Phone Crop 01296 395000Monday to Thursday 9am-5.30pm and Friday 9am to 5pm except Bank Holidays. 

Mail -crop customerservices@buckscc.gov.uk

If you can’t hear or speak on the phone we can help you: 18001 0845 3708090
Next Generation Text Service (NGT)

Concerned about abuse or neglect

Concerned about an adult?

Call Adult Safeguarding Team 0800 137915

Careline is available 9am to 5.30pm Monday to Thursday and 9am to 5pm on Friday.
Outside these hours you can:

  • call our Emergency Duty Team on 0800 999 7677
  • leave a message on the Adult Safeguarding Team answerphone
  • call the Police on 999

Concerned about a child?

Call 0845 4600001

Alternatively you can contact us by:
Email: secure-cypfirstresponse@buckscc.gcsx.gov.uk
Fax: 01296 382207

Visit us

Signpostcrop County Hall, Walton Street, Aylesbury, Buckinghamshire HP20 1UA 

Find us on a map

Reception: Open Monday to Friday 8.30am-5.30pm

We are closed on bank holidays.

View video: Our services and help for the Deaf or Hard of Hearing customers

Call recording

Our telephone system automatically records calls to Customer Services. We only use this for training and investigating complaints.

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